We're pleased to announce that we are now taking wholesales orders for Businesses and Companies. All B2B and B2C Account registration will need to be approved by our team before services. Login to view our Watch prices. Dismiss

  • I-Tem Brand
  • ShopDecimals E-Department Store
  • Urbanaira Home Furniture Department
  • FAQs
  • Blog
  • Login / Register
I-Tem®️- Home of Classy Wristwatches for all Gender and Ages
  • Menu
  • Customer Support 1-929-707-6111
    New York 1-917-763-8302 675 East 213th Street, Bronx, NY, United States, 10467 contact@i-tembrand.com

    San Francisco 1-347-714-6107 Coming Soon contact@i-tembrand.com
  • 0
    0 items $0.00
  • Home
  • Shop
    • Shop
    • Men’s Fashion
    • Womens Fashion
    • Product sliders
    • Product lists
  • About Us
  • Contact Us
  • Blog
  • FAQ’s
  • Reviews
  • Policies
    • Privacy Policy
    • Terms and Conditions
    • Disclaimer
    • Opt-out preferences
    • Orders & Returns
    • Return Policy
    • Store Policy
    • Shipping & Delivery
I-Tem®️- Home of Classy Wristwatches for all Gender and Ages > Return Policies

Return Policies

Thanks for shopping at i-tembrand.com. If you are not entirely satisfied with your purchase, we’re here to help

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to us, if you did not purchase directly from us or from any of our selling platforms.
There are certain situations where only partial refunds might be granted:
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days but less that 45 days after delivery and are in good condition

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of these and you still have not received your refund yet, please contact us at contact@i-tembrand.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@i-tembrand.com and send your item to: To return your product, you should mail your product to: I-Tem Brand LLC, Returns Department, 675 East 213th Street, 1st Floor, Bronx, New York, United States 10467

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: I-Tem Brand LLC, Returns Department, 675 East 213th Street, 1st Floor, Bronx, New York, United States 10467.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us by email at contact@i-tembrand.com or admin@i-tembrand.com for questions related to refunds and returns.

Latest Posts

  • The Importance of Wristwatches
  • Sales & Special offers
  • I-Tem Samara I-TW747 Ladies Quartz Diamond face Watch
  • The Time-goddess I-TW645 Chronograph Watch for Ladies
  • The Oro Rosa Señora I-TW875 Luxury Brand Women Quartz Watches

latest Comments

  1. Venus on I-TW30 COLLECTION COMING SOON
  2. Lashawnda Saltness on I-TW30 COLLECTION COMING SOON
  3. Alonzo on A YouTube Video display of I-Tem Watches.
  4. Vernita on A YouTube Video display of I-Tem Watches.
  5. n95 1860 on I-Tem \”Innovation by Temi\” Trademark Certificate

Tags

Black Friday sales Exclusive sales I-Tem watches Watches on Instagram Wristwatches Wristwatch Videos on YouTube

Every I-Tem watch is a masterpiece, and a guarantee of outstanding accuracy.

OUR POLICIES

  • Order & Returns
  • Refund Policy
  • Privacy Policy
  • Store Policy
  • Shipping & Delivery
  • Terms and Conditions

PAGES

  • Home of Classy Watches
  • Home Store
  • Shop
  • About Us
  • Contact Us
  • Blog

OFFERS

  • Men’s Watches
  • Women’s Watches
  • Best Seller
  • Sales & Special Offers
  • Lookbook

QUICK HELP

  • My Account
  • Advanced Search
  • Contact Us
  • Help & FAQ’s
  • RSS
  • Store Locations
  • Opt-out preferences

Latest updates

  • The Importance of Wristwatches January 3, 2024
  • Sales & Special offers December 13, 2022
  • I-Tem Samara I-TW747 Ladies Quartz Diamond face Watch December 4, 2022
  • The Time-goddess I-TW645 Chronograph Watch for Ladies December 4, 2022
SiteLock
  • Home of Classy Watches
  • Home Store
  • Shop
  • About Us
  • Contact Us
  • Blog

© 2017-2025 - I-Tem - All right Reserved. Created by I-Tem Innovation by Temi

Menu
  • Home
  • Shop
    • Shop
    • Men’s Fashion
    • Womens Fashion
    • Product sliders
    • Product lists
  • About Us
  • Contact Us
  • Blog
  • FAQ’s
  • Reviews
  • Policies
    • Privacy Policy
    • Terms and Conditions
    • Disclaimer
    • Opt-out preferences
    • Orders & Returns
    • Return Policy
    • Store Policy
    • Shipping & Delivery
0
0 items $0.00
Customer Support 1-929-707-6111
New York 1-917-763-8302 675 East 213th Street, Bronx, NY, United States, 10467 contact@i-tembrand.com

San Francisco 1-347-714-6107 Coming Soon contact@i-tembrand.com
  • Home
  • Shop
    • Shop
    • Men’s Fashion
    • Womens Fashion
    • Product sliders
    • Product lists
  • About Us
  • Contact Us
  • Blog
  • FAQ’s
  • Reviews
  • Policies
    • Privacy Policy
    • Terms and Conditions
    • Disclaimer
    • Opt-out preferences
    • Orders & Returns
    • Return Policy
    • Store Policy
    • Shipping & Delivery
  • I-Tem Brand
  • ShopDecimals E-Department Store
  • Urbanaira Home Furniture Department
  • FAQs
  • Blog
  • Login / Register

Latest Posts

  • The Importance of Wristwatches
  • Sales & Special offers
  • I-Tem Samara I-TW747 Ladies Quartz Diamond face Watch
  • The Time-goddess I-TW645 Chronograph Watch for Ladies
  • The Oro Rosa Señora I-TW875 Luxury Brand Women Quartz Watches

latest Comments

  1. Venus on I-TW30 COLLECTION COMING SOON
  2. Lashawnda Saltness on I-TW30 COLLECTION COMING SOON
  3. Alonzo on A YouTube Video display of I-Tem Watches.
  4. Vernita on A YouTube Video display of I-Tem Watches.
  5. n95 1860 on I-Tem \”Innovation by Temi\” Trademark Certificate

Tags

Black Friday sales Exclusive sales I-Tem watches Watches on Instagram Wristwatches Wristwatch Videos on YouTube

Cart

Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}
SiteLock