Thanks for shopping at i-tembrand.com. If you are not entirely satisfied with your purchase, we’re here to help
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to us, if you did not purchase directly from us or from any of our selling platforms. There are certain situations where only partial refunds might be granted:- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days but less that 45 days after delivery and are in good condition